Frequently Asked Questions:

Welcome! We understand that choosing childcare is an important decision, and families often have many questions. the information below answers some of the most common questions parents ask about our program, policies, and day-to-day routines. If you don't see your questions here, please feel free to contact us-we're happy to help.

Where we are located?

We have two locations. our main site is located inside Seven Oaks General Hospital, just off court Avenue. Our second location is at R.F. Morrison School, where we are licensed for a roll-away school-age program.

What ages are you licensed for?

• Infant Program: 3 months to 24 months
• Preschool Program: 2 to 5 years
• School-Age program: 6 to 12 year

How do I get on the waitlist?

To be added to the waitlist, please email socdcc@sogh.mb.ca with the following information:

• Child's name
• Birthdate (or due date if not yet born)
• Contact phone number
• Timeline of when care is needed
• Whether you are a Seven Oaks Hospital employee

You will receive a confirmation email within one to tow weeks with instructions on how to update or maintain your waitlist status.

How long is the wait for a spot?

The current wait time is approximately 2 to 3 years, and placement is not guaranteed. Spaces become available only when a child leaves the program. Openings are filled based on the age of the child and the available space.

How will I know when a spot becomes available?

You will receive a phone call followed by an email when a spot becomes available, typically two weeks to one month before the start date. At that time, a tour will be scheduled. A $100 reservation fee is required to hold the spot until the start date. Registration forms and program policies will then be provided.

Do I need to bring snacks and lunch for my child?

We are a nut/ egg/ fish aware program. We offer both a snack program and a lunch program for a fee. Families who choose to opt out of the lunch program must ensure that no foods containing nuts, eggs, or fish are brought from home. This includes products made with eggs, such as pasta noodles and baked goods.

Will my child go outside every day?

Yes. As a nature-based program, children go outdoors daily-rain or shine, and throughout the winter months. Learning experiences take place in our outdoor play space using natural elements. Dressing appropriately for all weather conditions and seasons is essential.

What do I need to bring for my child?

Please provide the following items:

• Extra clothes (pants, shirts, socks, underwear)
• Reusable cup
• Indoor shoes
• Blanket for nap time
• Diapers and wipes (if applicable)
• Two wet bags
• A family photo

Seasonal items:

• Rubber boots (spring and summer)
• Ski pants, toque, and two sets of mitts (winter)

We also recommend muddy buddies, which allow children the freedom to explore, get wet, and play comfortably in rain and puddles.

Does my child need to be potty trained by a certain age?

No. Children do not need to be potty trained to attend. We believe that children are ready when they are ready, and we support them through this process at their own pace.

Still have questions?

If you question isn't answered above, feel free to contact us by email. While we do our best to respond as quickly as possible, we encourage families to review this page first, as we may not be able to respond to questions already covered above.